Here to Help

We're Here to Support You
Every Step of the Way

Whether you're exploring care options for yourself or a loved one, have questions about funding, or need guidance getting started—our compassionate team is ready to listen and help.

Registered NDIS Provider
Quality Accredited
24/7 Support

Speak to Our Care Team Now

Our friendly team is available to answer your questions and guide you through your options. No pressure, just support.

Send Us an Enquiry

Fill out the form below and we'll get back to you within 24 hours.

Looking to make a referral or share feedback / a complaint? Please use our dedicated forms.

Why Contact GNA?

Fast Response

We respond to all enquiries within 24 hours—often sooner.

Friendly Team

Speak to real people who genuinely care about your wellbeing.

Registered Provider

Fully accredited NDIS and Aged Care provider you can trust.

Confidential Support

Your privacy is protected. All conversations are confidential.

What Happens Next?

After you reach out, here's how we'll guide you forward

1

We Review Your Enquiry

Your message is received and reviewed by our care coordination team to understand your needs.

2

Our Team Contacts You

A friendly team member reaches out within 24 hours to discuss your situation in more detail.

3

We Understand Your Needs

We take time to listen, answer your questions, and learn what matters most to you.

4

We Guide You Forward

Together, we create a plan that fits your goals—whether that's starting services or exploring options.

You're Not Alone — We're Here to Help

Taking the first step can feel overwhelming, but you don't have to figure it out by yourself. Our caring team has helped thousands of families navigate care options. Whatever your situation, we're here to listen without judgment and help you find the right path forward.

Talk to Someone Now

Need Immediate Assistance?

Our support team is available right now to take your call and answer any questions.

Call 1300 133 633

Find Us Across Australia

Visit one of our offices or reach out—we service most metropolitan and regional areas.

Melbourne

Level 5, 600 Collins Street
Melbourne VIC 3000
Mon-Fri: 8:30am - 5:30pm

Sydney

Level 10, 1 Margaret Street
Sydney NSW 2000
Mon-Fri: 8:30am - 5:30pm

Brisbane

Level 8, 140 Ann Street
Brisbane QLD 4000
Mon-Fri: 8:30am - 5:30pm

Kalgoorlie

Suite 3, 120 Hannan Street
Kalgoorlie WA 6430
Mon-Fri: 9:00am - 5:00pm

Common Questions

Find quick answers to frequently asked questions

Yes. You can request a callback from GNA Services by submitting your details through the contact form. Our team will get in touch to understand your support needs, answer your questions, and guide you through available NDIS, aged care, or home care options.

When contacting GNA Services, it is helpful to include your name, contact details, location, the type of support you need, and whether the enquiry is for NDIS, aged care, home care, respite, transport, personal care, or community access. This helps our team respond with the most suitable support options.

Yes. GNA Services welcomes initial enquiries from individuals, families, carers, support coordinators, and referrers. You can speak with our team before making a decision, discuss your care needs, and understand how our personalised support services may help.

Yes. Families, carers, support coordinators, referrers, and health professionals can contact GNA Services on behalf of a person who needs support. Our team will listen carefully, understand the client’s needs, and help arrange suitable care based on their goals, preferences, and service requirements.

Contact GNA Services to learn about personalised NDIS support and family-focused care

Prefer to Talk Now?

Our friendly care team is standing by to answer your questions. No call centre — speak directly with someone who can help.

Contact GNA Services for compassionate nursing care, mobility support and family confidence